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Terms of Service

Version 2.0 · Effective 13 October 2026. For Accounts created before that date, this version takes effect 30 days after we notify the Account holder.

These Terms of Service govern access to and use of Kuantura. They form a legally binding agreement between you and Kuantura. Please read them carefully, in particular clauses 4 to 6 (what the Service is and is not), clause 23 (our commitments) and clause 24 (liability).

Key points

This summary is provided for convenience only. It is not part of the Agreement, and the full text below prevails.

Contents

  1. Part A · Introduction
  2. 1. About these Terms
  3. 2. Definitions and interpretation
  4. 3. Acceptance and eligibility
  5. Part B · The Service
  6. 4. The Service and its nature
  7. 5. No advice; Outputs and Model Outputs
  8. 6. Known limitations
  9. 7. Third-Party Data
  10. 8. Imports and Third-Party Platforms
  11. 9. Accounts and security
  12. 10. Plans, Early Access and Beta Features
  13. 11. Availability and changes to the Service
  14. Part C · Rights and restrictions
  15. 12. Licence
  16. 13. Acceptable use
  17. 14. Your Data
  18. 15. Operational data
  19. 16. Feedback
  20. 17. Intellectual property
  21. 18. Privacy
  22. Part D · Commercial terms
  23. 19. Fees, billing and renewal
  24. 20. Price changes
  25. 21. Cancellation, withdrawal and refunds
  26. 22. Taxes
  27. Part E · Risk allocation
  28. 23. Our commitments
  29. 24. Liability
  30. 25. Your responsibility
  31. 26. Events outside our control
  32. Part F · Term, changes and disputes
  33. 27. Term, suspension and termination
  34. 28. Changes to these Terms
  35. 29. Notices and communications
  36. 30. Transfer of the Agreement
  37. 31. Sanctions and restricted territories
  38. 32. Complaints and dispute resolution
  39. 33. Governing law and jurisdiction
  40. 34. General provisions
  41. 35. Contact
  42. Schedules
  43. Schedule 1 · Consumer information
  44. Schedule 2 · Business Users
  45. Schedule 3 · Early Access and Beta Features

Part A · Introduction

1.About these Terms

1.1These Terms of Service (the “Terms”) apply to the website at kuantura.com, the Kuantura web application, the public demonstration version and all related software, documentation and support (together, the “Service”).

1.2The Service is operated from Norway under the name Kuantura by its proprietor (the “Operator”, and also “Kuantura”, “we”, “us” and “our”). At the date of these Terms, “Kuantura” is a trading name and not a separate legal entity: the Operator is its proprietor, acting in a business capacity pending the registration of a Norwegian limited liability company that will operate the Service.

1.3The Operator’s full name and geographic address are provided on request to support@kuantura.com. On registration of the company, its name, organisation number and registered address will be stated in this clause 1, and the Agreement will pass to it in accordance with clause 30.

1.4The agreement between you and us (the “Agreement”) consists of:

  1. these Terms, including Schedules 1 to 3;
  2. the Financial Disclaimer and Risk Information (the “Financial Disclaimer”); and
  3. the Plan, price and billing interval presented to you and confirmed by us when you order a Paid Plan.

1.5If there is a conflict between these documents, the following order of priority applies: (a) for Consumers, Schedule 1; (b) for Business Users, Schedule 2; (c) in relation to Early Access and Beta Features, Schedule 3; (d) the main body of these Terms; (e) the Financial Disclaimer; and (f) the order details referred to in clause 1.4(c), except for the Plan, price and billing interval, which prevail on those points.

1.6Our Privacy Policy and our Cookies and Device Storage Notice explain how we handle personal data and device storage. They are information notices and do not form part of the Agreement.

2.Definitions and interpretation

2.1In the Agreement, the following terms have the meanings set out below:

Account
the user account you register in order to access the Service.
Beta Feature
any feature, function or version of the Service that we identify as alpha, beta, preview, experimental, prototype, early access or similar.
Business User
a User who uses the Service wholly or mainly in the course of a trade, business, craft or profession, or on behalf of a company, firm or other organisation, including in order to provide services to clients or to manage assets belonging to others.
Consumer
an individual who uses the Service wholly or mainly for purposes outside their trade, business, craft or profession.
Documentation
the methodology description, help content and in-product explanations that we publish for the Service, as updated from time to time.
Early Access
the invitation-based programme, operated before general availability of the Service, that is described in Schedule 3.
Fees
the amounts payable for a Paid Plan.
Intellectual Property Rights
copyright and related rights, database rights, trade marks, trade names, domain names, rights in designs, rights in software, trade secrets and know-how, and all other intellectual property rights, whether registered or not, anywhere in the world.
Kuantura Parties
the Operator, any legal entity that operates or succeeds to the Kuantura business, and their respective owners, directors, officers, employees, contractors and agents.
Model Output
any projection, simulation, scenario or stress-test result, probability, forecast range, risk measure or other forward-looking or model-based figure, chart or statement generated by the Service.
Output
any figure, metric, chart, classification, report, export or other result generated by the Service, including any Model Output.
Paid Plan
a Plan for which Fees are payable.
Plan
the subscription tier, whether free or paid, that determines the features and limits available to you.
Third-Party Data
market prices, exchange rates, reference and classification data, corporate-action data, fund and benchmark data, logos and any other data or content that originates from a third-party provider or a public source.
Third-Party Platform
a broker, bank, exchange, custodian, wallet provider or other third-party service from which you import data into the Service or which you connect to the Service.
User, you
the person who accesses or uses the Service and, where that person acts on behalf of an organisation, that organisation.
Your Data
the transactions, holdings, account labels, notes, settings, files and other data that you enter or import into the Service, or that a Third-Party Platform transmits to the Service on your instruction, excluding Third-Party Data.

2.2In the Agreement: (a) headings are for convenience only and do not affect interpretation; (b) “including” and similar words mean “including without limitation”; (c) a reference to a statute or regulation is a reference to it as amended or replaced from time to time; (d) words in the singular include the plural and vice versa; (e) “in writing” includes e-mail; and (f) a reference to “days” is to calendar days.

2.3Each clause and sub-clause of the Agreement operates separately. If a court or competent authority decides that any of them is unlawful or unenforceable, the remaining clauses and sub-clauses remain in full force and effect.

3.Acceptance and eligibility

3.1The Agreement is concluded when you create an Account or, if earlier, when you first access a part of the Service that requires acceptance of these Terms. If you do not agree to these Terms, you must not create an Account or use the Service.

3.2You can view, save and print these Terms at any time at kuantura.com/terms. We will send you a copy of the version you accepted, or of any earlier version, on request.

3.3To use the Service you must:

  1. be at least 18 years old and have full legal capacity to enter into a binding contract;
  2. not be prevented from using the Service by clause 31 (Sanctions and restricted territories) or by any law that applies to you; and
  3. not have had an Account closed by us for breach of the Agreement, unless we agree otherwise in writing.

3.4If you use the Service on behalf of a company or other organisation, you confirm that you are authorised to bind that organisation to the Agreement, and “you” refers to both you and that organisation.

3.5The Service is designed for individuals managing their own investments. If you use the Service as a Business User, Schedule 2 applies to you, whichever Plan you are on. You must tell us if you are a Business User when we ask, and you must not describe yourself as a Consumer when you are not.

3.6We may decline a request for access to the Service, and joining a waiting list does not give you a right to an Account or to any particular price or Plan.

Part B · The Service

4.The Service and its nature

4.1The Service is portfolio-analytics software. It enables you to record or import your own investment transactions, and it calculates and displays Outputs from Your Data and from Third-Party Data, including performance and risk figures, allocation breakdowns, benchmark comparisons and Model Outputs.

4.2The Service is an information and calculation tool. We do not, and the Service does not:

  1. provide investment advice, personal recommendations, investment recommendations or any opinion on whether a particular financial instrument, crypto-asset or other asset should be bought, held or sold;
  2. manage investments, exercise discretion over any portfolio or take any decision on your behalf;
  3. receive, transmit or execute orders, or arrange or bring about transactions;
  4. hold, safeguard or control money, financial instruments, crypto-assets or other assets;
  5. provide tax, legal, accounting or pension advice; or
  6. assess your knowledge, experience, financial situation, objectives or risk tolerance, or the suitability or appropriateness of any investment for you.

4.3Kuantura is not an investment firm, bank, payment institution or other financial institution. It is not authorised, licensed, registered or supervised by Finanstilsynet (the Financial Supervisory Authority of Norway), the UK Financial Conduct Authority or any other financial regulator, and the Service is not covered by any investor-compensation or deposit-guarantee scheme.

4.4The Service does not create an advisory, fiduciary, agency or trustee relationship between you and us.

4.5The features and limits available to you depend on your Plan and are described in the Service. The Documentation describes, at a general level, how the principal Outputs are calculated.

5.No advice; Outputs and Model Outputs

5.1Outputs are numerical and descriptive results of calculations. They describe data; they do not prescribe a course of action. No Output, label, colour, ranking, comparison, alert or commentary in the Service is, or should be understood as, a recommendation or a suggestion to buy, hold or sell anything, or to adopt any investment strategy.

5.2Model Outputs are produced by statistical models and are not forecasts, predictions, promises or guarantees. In particular:

  1. a Model Output illustrates a range of outcomes that is consistent with the model’s assumptions and inputs; it does not state what will happen;
  2. the assumptions and inputs are derived mainly from historical data and from settings you choose, and the future may differ materially from the past;
  3. actual outcomes can fall outside any range displayed, including below the least favourable outcome shown;
  4. Model Outputs can change, sometimes significantly, when Your Data, Third-Party Data, the settings or the methodology change, and simulation results may vary from one run to the next; and
  5. models do not capture every risk, including changes in market regime, illiquidity, issuer default, fraud, taxation, costs and events with no historical precedent.

5.3Past performance is not a reliable indicator of future results. The value of investments can fall as well as rise, and you may get back less than you invested or lose the entire amount.

5.4Figures in the Service relating to tax, gains, losses, cost basis, income or fees are computational aids based on simplified rules and on the data in your Account. They are not a tax calculation, a tax return or tax advice.

5.5Any text, summary, label or insight that the Service generates automatically is produced algorithmically from data. It may be incomplete or wrong, it is subject to this clause 5, and it is not reviewed by a person before it is shown to you.

5.6You are solely responsible for your investment decisions. You agree that you will:

  1. treat the Service as one source of information among several, and not as a substitute for your own judgement or for advice from an appropriately authorised adviser who knows your circumstances;
  2. verify any figure that matters to a decision against the statements and records of your broker, bank, fund manager or custodian before you act on it; and
  3. not rely on the Service for the timing of any transaction, or as a record for tax, accounting, legal or regulatory purposes.

5.7Outputs are provided for your own use. If you share an Output with another person, you are responsible for how it is presented and used. No other person is entitled to rely on an Output, and we owe no duty to any person other than you.

5.8The Financial Disclaimer sets out further information on these matters and forms part of the Agreement.

6.Known limitations

6.1The Service has the following characteristics and limitations. They form part of the agreed description of the Service, and a result that follows from any of them is not a defect in the Service:

  1. Prices are not real-time. Price and exchange-rate data may be delayed, end-of-day or older, and is not suitable for trading decisions.
  2. Coverage is not complete. Some instruments, including certain funds, unlisted or thinly traded securities, bonds, derivatives and smaller crypto-assets, may be unsupported, unpriced or valued at the last transaction price or another fallback value.
  3. Currency conversion depends on available reference rates. Rates are available for a defined set of currencies and dates; amounts in other currencies, or on dates for which no rate is available, may be converted at a substitute rate or not converted.
  4. Imports are interpreted automatically. Files and data from Third-Party Platforms are mapped by automated rules, which may misread, misclassify, duplicate or omit transactions. A direct connection may provide current positions only, and may not include your full transaction history, closed positions, dividends, fees or corporate actions.
  5. Corporate actions may need manual correction. Splits, mergers, spin-offs, ticker changes, distributions and similar events may not be reflected automatically or correctly.
  6. Historical curves are reconstructed. Performance and value histories are reconstructed analytically from your transactions and from historical Third-Party Data. They are not a record of your account as it stood on each date.
  7. Classifications are inferred. Sector, region, asset-class and similar classifications are derived from Third-Party Data and automated rules, and may be missing or wrong.
  8. Benchmarks are proxies. Benchmark comparisons may be based on exchange-traded funds or other proxies for an index and not on official index data, and so differ from the published index.
  9. Cost basis and tax figures are simplified. Cost basis and realised results are calculated on a simplified basis that may differ from the method required by the tax rules that apply to you.
  10. Calculation methods involve choices. Performance and risk measures can be defined and calculated in more than one accepted way. The Service applies the methods described in the Documentation, and its figures may differ from those of your broker or of other tools.

6.2Further limitations that apply to particular features are described in the Documentation and at the relevant place in the Service. Additional limitations apply to Early Access and Beta Features under Schedule 3.

7.Third-Party Data

7.1The Service depends on Third-Party Data. We do not create, verify or control Third-Party Data, and it is made available to you as we receive it.

7.2Third-Party Data may be inaccurate, incomplete, delayed, revised, interrupted or withdrawn, and a source may be replaced or discontinued without notice. Every Output that depends on Third-Party Data is affected by its quality and availability.

7.3Third-Party Data is displayed in the Service for your personal information in connection with your own portfolio. You must not copy, extract, store in bulk, redistribute, sell, sublicense or otherwise commercially exploit Third-Party Data, or use it to create an index, a financial product or a competing data service.

7.4Third-Party Data and the associated Intellectual Property Rights belong to the relevant providers and licensors. To the extent permitted by law, those providers and licensors give you no warranty and accept no liability to you in connection with it. Required attributions are set out in the Financial Disclaimer.

7.5If you enter your own credentials for a third-party data service into the Service, you are responsible for complying with that provider’s terms and for any charges it makes.

8.Imports and Third-Party Platforms

8.1You may add data to the Service manually, by importing a file exported from a Third-Party Platform or, where the Service supports it, by connecting a Third-Party Platform directly. Using a direct connection is optional.

8.2A direct connection is designed to give the Service read-only access to information about your holdings and transactions. We do not use a connection to place orders, move money or assets, or change any setting on a Third-Party Platform. You must grant read-only permissions only, wherever the Third-Party Platform offers that choice, and you must not give us your sign-in password for a Third-Party Platform.

8.3You are responsible for:

  1. ensuring that you are entitled to import data from, or connect, a Third-Party Platform, and that doing so complies with your agreement with it;
  2. the scope of the access you grant, and for revoking it on the Third-Party Platform when you no longer want it; and
  3. reviewing imported and synchronised data, and correcting it where it is incomplete or wrong.

8.4A Third-Party Platform may change, restrict or withdraw its export formats or interfaces at any time. A supported format or connection may therefore stop working, temporarily or permanently, and we do not undertake to support any particular Third-Party Platform.

8.5Third-Party Platforms are independent of us. We are not responsible for their services, security, availability, fees or acts, and your relationship with a Third-Party Platform is governed solely by your agreement with it.

8.6The statements and records issued by your broker, bank, fund manager or custodian are the authoritative record of your holdings and transactions. If they differ from anything shown in the Service, they prevail.

9.Accounts and security

9.1You must provide accurate registration information and keep it up to date, including an e-mail address at which we can reach you.

9.2An Account is personal to you. Unless your Plan expressly permits it, you must not share your Account, allow another person to use it, or create more than one Account.

9.3You are responsible for keeping your sign-in credentials confidential, for the security of the devices and e-mail account you use to access the Service, and for activity that takes place under your Account, except to the extent that it results from our failure to comply with the Agreement.

9.4You must notify us without undue delay at support@kuantura.com if you know or suspect that your Account or credentials have been compromised. We may suspend access to an Account while a suspected compromise is investigated.

10.Plans, Early Access and Beta Features

10.1The Plans available, and the features, limits and price of each, are presented in the Service or on our website at the time you choose a Plan.

10.2We may apply reasonable limits to the use of the Service, including limits on accounts, holdings, imports, data refreshes and requests, in order to protect the Service, to keep it available to all Users and to comply with the terms on which we obtain Third-Party Data.

10.3A free Plan is provided at our discretion. We may change the features and limits of a free Plan, or withdraw it, on reasonable notice.

10.4Schedule 3 applies to Early Access and to Beta Features.

10.5The public demonstration version of the Service displays sample data that we have created. It does not represent any real portfolio or real investment results, and is provided for illustration only.

11.Availability and changes to the Service

11.1We aim to keep the Service available, but we do not commit to any level of availability or to any response or resolution time. The Service may be unavailable during maintenance, or because of faults or events outside our reasonable control.

11.2We may change the Service, including by adding, modifying or removing features, for any of the following reasons:

  1. to comply with law, a regulatory requirement, or a decision of a court or authority;
  2. to maintain or improve security, stability or performance;
  3. to reflect a change in, or the withdrawal of, Third-Party Data, a Third-Party Platform, or another third-party service or licence on which a feature depends;
  4. to correct errors, or to improve the accuracy or methodology of Outputs;
  5. to introduce new features, or to develop or reorganise existing ones, including moving a feature from one Plan to another for new subscription periods; or
  6. to remove a feature that is little used, or that is no longer technically or commercially viable to provide.

11.3We make changes under clause 11.2 at no additional cost to you. If a change will have a more than minor negative effect on your use of a Paid Plan, we will tell you by e-mail a reasonable time in advance, and normally at least 30 days in advance, unless the change is urgent for a reason in clause 11.2(a) or (b). You may then end the Agreement free of charge within 30 days after the later of our notice and the date of the change, and we will refund any Fees paid in advance for the period after termination.

11.4We may discontinue the Service as a whole on at least 60 days’ notice by e-mail. We will refund any Fees paid in advance for the period after discontinuation, and you will be able to export Your Data during the notice period.

11.5The methodology used to calculate Outputs may be updated under clause 11.2(d). Figures previously shown may change as a result, and we are not obliged to preserve earlier results.

Part C · Rights and restrictions

12.Licence

12.1Subject to your compliance with the Agreement, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence, for the duration of the Agreement, to access and use the Service in accordance with your Plan:

  1. if you are a Consumer, for your own private, non-commercial purposes in connection with your own investments; and
  2. if you are a Business User, for your internal business purposes as permitted by Schedule 2.

12.2The Service is made available to you as an online service. It is licensed, not sold, and you acquire no right to receive a copy of any software, source code or model.

12.3All rights that are not expressly granted to you in the Agreement are reserved by us and our licensors. No licence or right is granted by implication.

13.Acceptable use

13.1You must use the Service lawfully and in accordance with the Agreement. You must not, and must not permit or assist any other person to:

  1. copy, reproduce, modify, adapt, translate or create derivative works of the Service, or any part of it;
  2. decompile, disassemble, reverse engineer or otherwise attempt to derive the source code, algorithms, models, parameters or data structures of the Service, except to the extent that mandatory law expressly permits this despite a contractual prohibition;
  3. access the Service by any automated means, including robots, crawlers, scrapers or scripts, or extract, harvest or download Outputs, Third-Party Data or other content in bulk;
  4. use the Service, any Output or any Third-Party Data to train, fine-tune, test, evaluate or otherwise develop any machine-learning or artificial-intelligence model, or supply any of them to such a model or system;
  5. use the Service, or anything learned from it, to build, improve or market a competing product or service, or access it in order to benchmark it or to copy its features, functions, design or methodology;
  6. sell, rent, lease, lend, sublicense, distribute, frame, mirror or otherwise make the Service available to any third party, or use it to operate a service bureau or to provide a service to third parties, except as Schedule 2 permits;
  7. circumvent, disable or interfere with any security, authentication, access-control, rate-limiting or usage-limiting feature, or access any part of the Service or any data that you are not authorised to access;
  8. probe, scan or test the vulnerability of the Service, except as clause 13.3 permits;
  9. interfere with or disrupt the Service or the systems and networks connected to it, impose an unreasonable load on them, or introduce any virus, malware or other harmful code;
  10. enter or import data that you are not entitled to use, that infringes another person’s rights, or that is unlawful;
  11. use the Service in connection with any unlawful activity, including market abuse, money laundering, fraud, tax evasion or a breach of sanctions;
  12. present any Output as advice, a recommendation or an opinion given by Kuantura, or as verified, audited, endorsed or guaranteed by Kuantura;
  13. remove, obscure or alter any proprietary notice, attribution or disclaimer in the Service or on any Output; or
  14. use our names, logos or other trade marks without our prior written consent.

13.2You must comply with any reasonable technical instructions and limits that we publish or notify to you for the use of the Service.

13.3Security research. We will not treat good-faith security research as a breach of clause 13.1 if the researcher: (a) accesses only their own Account and data, or test data; (b) does not degrade the Service or access, alter or delete another person’s data; (c) reports the finding promptly and confidentially to support@kuantura.com with the subject line “SECURITY”; and (d) gives us a reasonable time to remedy the issue before disclosing it to anyone else.

13.4We may investigate suspected breaches of this clause 13 and take the measures set out in clause 27. Where we are legally required or permitted to do so, we may report unlawful conduct to the competent authorities.

14.Your Data

14.1Your Data remains yours. Nothing in the Agreement transfers ownership of Your Data to us.

14.2You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, process, transmit and display Your Data, and to allow our service providers to do so on our behalf, solely to the extent necessary to:

  1. provide, maintain and support the Service for you;
  2. keep the Service secure, and prevent, detect and investigate misuse and technical problems; and
  3. comply with law and enforce the Agreement.

14.3We do not sell Your Data, and we do not use it for advertising.

14.4You confirm, and remain responsible for ensuring, that:

  1. you are entitled to enter Your Data into the Service and to grant the licence in clause 14.2;
  2. Your Data, and our use of it in accordance with the Agreement, does not infringe any law or any other person’s rights; and
  3. where Your Data relates to another person, you have a lawful basis for entering it and have given that person any information that the law requires.

14.5You are responsible for the accuracy and completeness of Your Data. Outputs can only be as accurate as the data on which they are based.

14.6The Service is not a backup or archiving service. You should keep your own copies of important data, including the original files and statements you obtain from Third-Party Platforms. You can export Your Data from your Account settings while the Agreement is in force.

14.7We may remove or disable access to data that we reasonably believe is unlawful or in breach of the Agreement. Where it is lawful and practicable to do so, we will tell you and give our reasons.

15.Operational data

15.1We may generate and use technical and operational information about the operation and use of the Service, such as logs, error and performance data and feature-availability information, in order to operate, secure, maintain and improve the Service. That information belongs to us.

15.2Clause 15.1 does not permit us to use the contents of your portfolio for any purpose other than those in clause 14.2. To the extent that operational information is personal data, we process it as described in the Privacy Policy.

16.Feedback

16.1If you send us ideas, suggestions, bug reports or other feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free, transferable and sublicensable licence to use it for any purpose, without any payment, attribution or other obligation to you.

16.2We are not obliged to treat feedback as confidential or to act on it. You remain free to use your own ideas.

17.Intellectual property

17.1The Service, including its software, source and object code, algorithms, models, calculation methods and parameters, databases, user-interface design, visual design, text, graphics and Documentation, and all Intellectual Property Rights in them, belong to us or our licensors.

17.2The Documentation is a general description of how Outputs are produced. The detailed implementation, calibration and parameters of the Service are confidential and proprietary to us. Publishing the Documentation does not grant any licence to them and does not waive any right in them.

17.3“Kuantura”, the Kuantura logo and the names of our features are our trade marks, whether registered or not. Nothing in the Agreement grants you a right to use them.

17.4The names and logos of brokers, banks, exchanges, indices, funds, issuers, crypto-assets and other third parties that appear in the Service or on our website are the trade marks of their respective owners. They are used solely to identify the relevant service, instrument or benchmark. Kuantura is not affiliated with, sponsored by or endorsed by any of them.

17.5The Service may include open-source and other third-party software components, which are licensed under their own terms. To the extent that those terms grant you rights that cannot be restricted, they prevail over the Agreement in relation to that component.

17.6If you believe that content in the Service infringes your rights or is unlawful, please notify us at support@kuantura.com, identifying the content and the basis of your complaint. We will review the notice and act on it without undue delay.

18.Privacy

18.1We process personal data as described in our Privacy Policy.

18.2Where a Business User enters personal data about its clients or other individuals into the Service, the Business User is the controller of that data and we process it on the Business User’s behalf, as set out in Schedule 2.

Part D · Commercial terms

19.Fees, billing and renewal

19.1The Service is provided free of charge during Early Access and on a free Plan. This Part D applies when you order a Paid Plan.

19.2Before you place an order, we will show you the Plan, its main features, the total price for each billing interval, the billing interval and the terms for renewal and cancellation. An order is binding when you confirm it using a button or similar function that makes clear that the order involves an obligation to pay. We will confirm the order by e-mail.

19.3Fees are payable in advance for each billing interval, in the currency and by the payment methods shown at checkout.

19.4Automatic renewal. A Paid Plan runs for the billing interval you choose and renews automatically for successive intervals of the same length, at the price then applicable to you under clause 20, until it is cancelled. You authorise us, and any payment service provider or reseller acting under clause 19.8, to charge your chosen payment method for each renewal.

19.5While your Paid Plan is running, we will remind you by e-mail at least once every six months that the subscription is active and how you can cancel it. For a billing interval of twelve months, we will also send a reminder a reasonable time before renewal.

19.6Failed payments. If a payment fails, we may retry the charge and will notify you. If payment is not received within 14 days after our notice, we may suspend the paid features or move your Account to a free Plan until payment is made. We will not charge fees or penalties for a failed payment beyond any that the law permits.

19.7If you believe that a charge is incorrect, please contact us first at support@kuantura.com so that we can investigate it and correct any error promptly. This does not affect any right you have against your payment provider.

19.8We may use a third-party payment service provider to process payments, or appoint an authorised reseller to sell Paid Plans as merchant of record. Where a reseller is used, it will be identified at checkout, and the purchase, payment, invoicing, taxes and refunds will be handled by the reseller under its terms, while the Service itself continues to be provided by us under the Agreement.

19.9Promotional and founding prices. If we offer you a promotional, introductory or founding price, the conditions shown with the offer apply. Unless the offer states otherwise: (a) the price is personal to your Account and cannot be transferred; (b) it applies only for as long as your Paid Plan remains active without interruption; and (c) if your Paid Plan is cancelled or lapses, the price that applies to a later order is the price then in effect.

20.Price changes

20.1We may change the price of a Paid Plan for future billing intervals for any of the following reasons:

  1. changes in the general price level;
  2. changes in our costs of providing the Service, including the cost of Third-Party Data, hosting, software, payment processing and regulatory compliance;
  3. changes in taxes, duties or exchange rates; or
  4. material additions to, or improvements in, the features or content of the Plan.

20.2We will notify you of a price increase by e-mail at least 30 days before it takes effect for you. A price increase never applies to a billing interval that you have already paid for; it takes effect, at the earliest, from your next renewal.

20.3If you do not accept a price increase, you may cancel your Paid Plan free of charge at any time before the increase takes effect, in which case the increase will not apply to you.

21.Cancellation, withdrawal and refunds

21.1You may cancel a Paid Plan at any time from your Account settings, or by e-mail to support@kuantura.com. You do not need to give a reason. We will confirm your cancellation by e-mail.

21.2Monthly billing. If you cancel a Paid Plan that is billed monthly, the cancellation takes effect at the end of the month you have paid for. You keep access to the paid features until then, no further charge is made, and no refund is given for the current month.

21.3Annual billing. A Paid Plan that is billed annually is offered at a lower price in return for a twelve-month term. If you cancel during the term, you may choose either:

  1. to keep access to the paid features until the end of the term, in which case no refund is given; or
  2. to end the Paid Plan at the end of the current month, in which case we will refund the Fees paid for the remaining whole months of the term, less the difference between the monthly-billing price and the annual-billing price for the months that have elapsed.

21.4When a Paid Plan ends, your Account moves to the free Plan then available, unless you delete your Account. Cancelling a Paid Plan does not delete your Account or Your Data.

21.5Right of withdrawal. If you are a Consumer, you also have a statutory right to withdraw from the purchase of a Paid Plan within 14 days, as described in Schedule 1.

21.6Refunds. Except where the Agreement expressly provides for a refund, Fees are not refundable. This does not affect any right to a refund, price reduction or compensation that you have under mandatory law.

22.Taxes

22.1Prices shown to Consumers include value added tax and any other taxes that we are required to charge.

22.2Prices shown to Business Users may be stated exclusive of value added tax and similar taxes, which are added where applicable, as set out in Schedule 2.

22.3You are responsible for your own taxes, including any tax arising from your investments.

Part E · Risk allocation

23.Our commitments

23.1We will provide the Service with reasonable care and skill and, in all material respects, as described in the Agreement and the Documentation.

23.2In particular, we undertake that the calculations performed by the Service are implemented with reasonable care in accordance with the methods described in the Documentation. We do not undertake that:

  1. Third-Party Data, Your Data or data received from a Third-Party Platform is accurate, complete or up to date;
  2. any Model Output will be realised, or that actual outcomes will fall within any range shown;
  3. the Service is suitable as a basis for any particular investment, tax, accounting or legal decision, or meets any requirement that is not stated in the Agreement;
  4. the Service will be uninterrupted, timely or free from errors, or will support any particular instrument, market, currency or Third-Party Platform; or
  5. any figure in the Service will match a figure produced by your broker, by a tax authority or by another tool.

23.3Clause 23.2 describes what the Service is and what we agree to provide. Together with clauses 4 to 8, it determines what you can reasonably expect of the Service.

23.4If you are a Consumer, you have statutory rights if a paid digital service is not in conformity with the contract. Schedule 1 summarises them, and nothing in this clause 23 removes or restricts them.

23.5If you are a Business User, Schedule 2 applies in place of clauses 23.1 and 23.4.

24.Liability

24.1This clause 24 sets out our liability to Consumers. If you are a Business User, paragraph 5 of Schedule 2 applies in place of clauses 24.2 to 24.5.

24.2What we are responsible for. If we fail to comply with the Agreement, we are responsible for loss or damage you suffer that is a foreseeable result of our breach. Loss or damage is foreseeable if it is an obvious consequence of the breach, or if it was contemplated by you and by us when the Agreement was concluded.

24.3What we are not responsible for. We are not responsible for:

  1. loss or damage that was not foreseeable within the meaning of clause 24.2;
  2. loss or damage that is not caused by our breach of the Agreement, including loss or damage caused by:
    1. inaccurate, incomplete, delayed or unavailable Third-Party Data;
    2. Your Data, including errors in transactions that you enter or import, and errors in files or data supplied by a Third-Party Platform;
    3. the acts or omissions of a Third-Party Platform or of any other third party, including a change to or the withdrawal of an interface or export format;
    4. your equipment, software, network or internet connection;
    5. use of your Account by another person as a result of your failure to keep your credentials secure; or
    6. an event outside our reasonable control, as described in clause 26;
  3. business losses. The Service is supplied to Consumers for private purposes, and we are not responsible for loss of profit, loss of business, business interruption or loss of business opportunity; or
  4. loss or damage that you could have avoided or reduced by taking reasonable steps, including the steps described in clauses 5.6 and 14.6.

24.4Investment outcomes. We do not recommend, arrange or execute transactions, and you alone decide whether to buy, hold or sell. Accordingly:

  1. a fall in the value of an investment, or a difference between an actual outcome and a Model Output, is not in itself a breach of the Agreement or a defect in the Service; and
  2. we are responsible for a loss on an investment only if, and to the extent that, the loss is a foreseeable result of our breach of the Agreement within the meaning of clause 24.2 and is not excluded by clause 24.3.

24.5Service provided free of charge. Where the Service is provided to you free of charge, including during Early Access and on a free Plan, we are liable only for loss or damage caused by our intent or gross negligence. This reflects the fact that you pay nothing for the Service.

24.6What is never limited. Nothing in the Agreement limits or excludes our liability for:

  1. death or personal injury caused by our negligence;
  2. fraud or fraudulent misrepresentation;
  3. loss or damage caused by our intent or gross negligence; or
  4. any liability, and any right or remedy of yours, that cannot be limited or excluded under the mandatory consumer law that applies to you, including the rights summarised in Schedule 1.

24.7The limitations in this clause 24 and in Schedule 2 also apply for the benefit of the Kuantura Parties, each of whom may rely on them.

24.8If you believe that an Output is wrong or that the Service is not working correctly, please tell us as soon as you reasonably can at support@kuantura.com, so that we can investigate and limit any loss. A delay in telling us does not, in itself, deprive you of your statutory rights.

25.Your responsibility

25.1If you breach the Agreement or use the Service unlawfully, you are responsible for the loss or damage that we suffer as a foreseeable result, to the extent that it is caused by you. This includes reasonable costs that we incur in responding to a claim brought against us by a third party because of data that you were not entitled to enter into the Service, or because of your unlawful use of the Service.

25.2If a third party brings such a claim against us, we will tell you promptly and take reasonable steps to limit the loss.

25.3If you are a Business User, paragraph 6 of Schedule 2 applies in addition to this clause 25.

26.Events outside our control

26.1We are not in breach of the Agreement, and are not liable for any failure or delay in performing it, to the extent that the failure or delay is caused by an event or circumstance outside our reasonable control that we could not reasonably have been expected to avoid or overcome. Such events include failures or outages of telecommunications, internet, hosting, cloud or power services; failures, outages or withdrawal of Third-Party Data or of a Third-Party Platform; cyber-attacks; acts or orders of public authorities; market closures or suspensions; labour disputes; natural disasters; epidemics; war; and terrorism.

26.2We will take reasonable steps to limit the effect of such an event and to resume performance as soon as is reasonably practicable. If the Service is unavailable for a continuous period of more than 30 days because of such an event, you may end the Agreement, and we will refund any Fees paid in advance for the period during which the Service was unavailable and for the period after termination.

Part F · Term, changes and disputes

27.Term, suspension and termination

27.1Term. The Agreement starts when it is concluded under clause 3.1 and continues until it is ended in accordance with this clause 27.

27.2Ending the Agreement yourself. You may end the Agreement at any time by deleting your Account from your Account settings. If you have a Paid Plan, clause 21 governs cancellation and any refund.

27.3Suspension or termination for serious reasons. We may suspend your access to all or part of the Service, or end the Agreement, with immediate effect if:

  1. you commit a serious breach of clause 13 (Acceptable use);
  2. you commit any other material breach of the Agreement and, where the breach can be remedied, do not remedy it within 14 days after we ask you to;
  3. we reasonably believe that the Service is being used unlawfully through your Account, or we are required to act by law or by a court or competent authority;
  4. your use of the Service creates a security risk for the Service, for other Users or for us;
  5. you gave false information on registration, or you do not, or no longer, meet the requirements of clause 3.3 or clause 31; or
  6. Fees remain unpaid after the notice period in clause 19.6, in which case we may suspend the paid features until payment is received.

27.4We will act proportionately. Where it is appropriate, we will warn you first, and we will suspend access instead of ending the Agreement where suspension is sufficient. We will notify you by e-mail of a suspension or termination under clause 27.3 and of our reasons, at or before the time it takes effect, unless the law prevents us from doing so or notice would compromise security or an investigation. If you believe that we have made a mistake, reply to the notice and we will review the decision.

27.5Termination on notice. We may end the Agreement for another legitimate reason, such as where we stop offering the Service in your country or withdraw your Plan, by giving you at least 30 days’ notice by e-mail. We will refund any Fees paid in advance for the period after termination.

27.6Inactive Accounts. If no one has signed in to an Account on a free Plan for 24 months, we may notify you by e-mail that the Account will be closed. If no one signs in within 30 days after that notice, we may close the Account and delete Your Data.

27.7Consequences. When the Agreement ends:

  1. the licence in clause 12 ends, and you must stop using the Service;
  2. you should export Your Data before the Agreement ends. If we end the Agreement, we will on request make Your Data available to you, free of charge and in a commonly used, machine-readable format, for 30 days after termination, unless the law prevents us from doing so;
  3. we will delete or anonymise Your Data as described in the Privacy Policy; and
  4. rights and liabilities that arose before termination are not affected.

27.8Survival. Clauses 2, 5, 7.3, 7.4, 13.1, 15 to 17, 23 to 26 and 29 to 35, and the Schedules to the extent relevant, continue to apply after the Agreement ends.

28.Changes to these Terms

28.1We may change the Agreement for any of the following reasons:

  1. to reflect a change in law or regulatory requirements, or a decision or guidance of a court or competent authority;
  2. to reflect a change to the Service, to our Plans, or to the way in which the Service is provided, including a change relating to Third-Party Data, Third-Party Platforms or payment arrangements;
  3. to protect the security of the Service, or to prevent misuse or harm;
  4. to correct errors, or to make the Agreement clearer or easier to understand, without reducing your rights; or
  5. to reflect a change in our organisation or identity, including the registration of the company referred to in clause 1.2, or a change in our contact details.

28.2A change that does not reduce your rights or increase your obligations, including a change under clause 28.1(d) or (e), takes effect when the updated Agreement is published with a new version number and effective date.

28.3For any other change, we will notify you by e-mail at least 30 days before it takes effect. The notice will describe the change and state the date on which it takes effect. A shorter period may apply where a change is required urgently for a reason in clause 28.1(a) or (c).

28.4If you do not wish to continue on the changed terms, you may end the Agreement free of charge at any time before the change takes effect, and we will refund any Fees paid in advance for the period after termination. If you do not end the Agreement, the change applies to you from the date stated in the notice. For significant changes, we may also ask you to confirm your acceptance when you next sign in.

28.5Changes to prices are governed by clause 20, and changes to the Service by clause 11.

28.6Each version of these Terms carries a version number and an effective date. Earlier versions are available on request. A dispute is governed by the version that was in force when the events giving rise to it took place.

29.Notices and communications

29.1The Agreement is concluded electronically, and we communicate with you electronically: by e-mail to the address registered on your Account, and by notices within the Service. You agree that such communications satisfy any requirement that a communication be in writing, unless mandatory law requires another form.

29.2A notice that we send by e-mail is treated as given when it is sent to the e-mail address registered on your Account, provided that we do not receive a delivery-failure message. You are responsible for keeping that address up to date and for checking it.

29.3Notices to us must be sent to support@kuantura.com. Please mark a formal legal notice “Legal notice” in the subject line.

29.4Messages that are necessary for the Service, such as sign-in codes, security alerts, billing messages and notices under the Agreement, are part of the Service, and you receive them for as long as you have an Account. We send marketing communications only where the law allows or you have consented, and every such message includes a way to unsubscribe.

30.Transfer of the Agreement

30.1You may not assign or transfer the Agreement, your Account or any right or obligation under the Agreement without our prior written consent.

30.2We may transfer the Agreement as a whole to:

  1. the limited liability company that is registered to operate the Kuantura business, as referred to in clause 1.2; or
  2. another entity that acquires, or takes over the operation of, the Service,

provided that the transfer does not reduce your rights under the Agreement.

30.3We will notify you by e-mail at least 30 days before a transfer takes effect, stating the name, organisation number and registered address of the transferee and the effective date. From the effective date, the transferee replaces the Operator as your contracting party and, as described in the Privacy Policy, as controller of your personal data.

30.4If you do not wish to continue with the transferee, you may end the Agreement free of charge at any time before the transfer takes effect, and we will refund any Fees paid in advance for the period after termination.

30.5We may use subcontractors and service providers to provide the Service. We remain responsible to you for the performance of the Agreement.

31.Sanctions and restricted territories

31.1The Service is operated from Norway. We make no representation that it is appropriate or lawful for use in any particular country. The Service is not directed at any person in a jurisdiction where its provision or use would be unlawful, or would require us to hold a licence, registration or authorisation that we do not hold. You are responsible for complying with the laws that apply to you where you use the Service.

31.2Nothing in the Service or on our website is an offer, invitation or solicitation to buy or sell any financial instrument, crypto-asset or other asset, or to engage in any investment activity.

31.3You confirm that you are not the subject of sanctions imposed by the United Nations, the European Union, Norway, the United Kingdom or the United States, and that you are not resident in, or using the Service from, a country or territory that is subject to comprehensive sanctions imposed by any of them. You must not use the Service in breach of any sanctions or export-control law.

31.4We may restrict the availability of the Service, or of particular features, in any country or territory.

32.Complaints and dispute resolution

32.1If you have a complaint, please contact us first at support@kuantura.com. We will respond without undue delay and try to resolve the matter with you directly.

32.2If you are a Consumer and we are unable to resolve a dispute with you, you may submit it to Forbrukertilsynet (the Norwegian Consumer Authority) for mediation. If mediation does not resolve the dispute, it may be brought before Forbrukerklageutvalget (the Norwegian Consumer Disputes Commission).

32.3Consumers resident in another EEA country can also obtain assistance from the European Consumer Centre in their country of residence.

32.4Using any of these procedures does not prevent you from bringing proceedings before the courts. Unless the law requires it, we are not obliged to take part in any other alternative dispute resolution procedure.

33.Governing law and jurisdiction

33.1The Agreement, and any dispute or claim arising out of or in connection with it or the Service, is governed by Norwegian law.

33.2If you are a Consumer resident in another EEA country or in the United Kingdom, you also keep the protection of the mandatory consumer-protection rules of the country in which you live. Nothing in the Agreement deprives you of that protection.

33.3If you are a Consumer, you may bring proceedings either in the courts of the place where you live or in Oslo District Court (Oslo tingrett). We will bring proceedings against a Consumer only in the courts of the place where the Consumer lives.

33.4If you are a Business User, paragraph 12 of Schedule 2 applies in place of clause 33.3.

33.5Nothing in this clause 33 prevents either party from applying to a court that has jurisdiction for interim or protective measures, including to protect Intellectual Property Rights or confidential information.

34.General provisions

34.1Whole agreement. The Agreement sets out the terms on which we provide the Service to you, and replaces any earlier terms for the Service. If you are a Consumer, this does not exclude any statement about the Service that we made to you before the Agreement was concluded and on which you reasonably relied, or any right that mandatory law gives you. If you are a Business User, paragraph 11 of Schedule 2 applies instead.

34.2No waiver. If we do not exercise or enforce a right under the Agreement, or delay in doing so, that is not a waiver of the right, and we may still exercise or enforce it later.

34.3Severability. Clause 2.3 applies if any part of the Agreement is found to be unlawful or unenforceable.

34.4Third parties. The Agreement is between you and us. No other person has any right to enforce it, except that the Kuantura Parties may rely on clause 24.7, and the providers and licensors of Third-Party Data may rely on clauses 7.3 and 7.4.

34.5Relationship. Nothing in the Agreement creates a partnership, joint venture, agency or employment relationship between you and us.

34.6Language. The Agreement is concluded in English. If we make a translation available, the English version prevails in the event of a conflict, unless the mandatory law of your country of residence provides otherwise.

34.7Records. Our electronic records of the version of these Terms that you accepted and when you accepted it, and of orders, cancellations and notices, are evidence of those matters unless the contrary is shown.

35.Contact

35.1The Service is provided by the Operator identified in clause 1. You can contact us as follows:

  1. support, billing, complaints and general enquiries: support@kuantura.com;
  2. formal legal notices: the same address, with “Legal notice” in the subject line;
  3. security reports: the same address, with “SECURITY” in the subject line; and
  4. privacy requests: as described in the Privacy Policy.

Schedules

Schedule 1 · Consumer information

1.Application. This Schedule applies to you only if you are a Consumer. It prevails over the main body of these Terms. Nothing in the Agreement removes or restricts a right that mandatory consumer law gives you.

Right of withdrawal

2.Your right. You have the right to withdraw from the purchase of a Paid Plan within 14 days without giving any reason. The withdrawal period expires 14 days after the day on which the contract for the Paid Plan was concluded.

3.How to withdraw. To exercise the right of withdrawal, you must inform us of your decision by an unambiguous statement. You may do so by e-mail to support@kuantura.com, by using the withdrawal function in your Account where one is available, or by using the model form below, which is not obligatory. It is sufficient that you send your statement before the withdrawal period has expired. We will confirm receipt by e-mail without delay.

4.Effects of withdrawal. If you withdraw, we will reimburse all payments received from you for the Paid Plan without undue delay, and in any event no later than 14 days after the day on which we are informed of your decision. We will use the same means of payment that you used for the original transaction, unless you have expressly agreed otherwise, and you will not incur any fee as a result of the reimbursement.

5.Starting the paid features during the withdrawal period. We provide access to the paid features before the withdrawal period has expired only if you expressly ask us to do so when you place your order. If you made that request and then withdraw, you must pay us an amount that is in proportion to what was provided up to the time you informed us of your withdrawal, calculated by the day against the first billing interval. We will deduct that amount from the reimbursement. If you do not make that request, the paid features become available when the withdrawal period has expired.

6.Free use. No payment is made for Early Access or for a free Plan, so there is nothing to reimburse. You may stop using the Service and delete your Account at any time.

Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)

To: Kuantura, support@kuantura.com

I hereby give notice that I withdraw from my contract for the provision of the following service: Kuantura Paid Plan

Ordered on:

Name of consumer:

E-mail address registered on the Account:

Date:

Your statutory rights

7.Conformity of a paid digital service. If a Paid Plan is not provided in conformity with the Agreement, you have rights under the consumer law that applies to you. For Consumers in Norway, these are set out in the Norwegian Act on the supply of digital content and services to consumers (digitalytelsesloven) and, depending on the circumstances, include the right to withhold payment, to have the lack of conformity remedied, to a proportionate reduction of the price, to end the contract and to compensation. Consumers elsewhere in the EEA and in the United Kingdom have corresponding rights under their national law.

8.Your data when the Agreement ends. When the Agreement ends, you are entitled to retrieve Your Data free of charge, within a reasonable time and in a commonly used, machine-readable format.

Summary of your rights to end the Agreement

9.You may end the Agreement or cancel a Paid Plan:

  1. at any time, under clauses 21 and 27.2;
  2. free of charge before a price increase takes effect, under clause 20.3;
  3. free of charge before a change to the Agreement takes effect, under clause 28.4;
  4. free of charge within 30 days of a change to the Service that has a more than minor negative effect on you, under clause 11.3; and
  5. free of charge before a transfer of the Agreement takes effect, under clause 30.4.

10.Complaints. Clause 32 explains how to complain and which bodies can help to resolve a dispute out of court.

Schedule 2 · Business Users

1.Application. This Schedule applies to you if you are a Business User, in addition to the main body of these Terms, and prevails over it. Schedule 1 does not apply to you, and you do not have the rights that the law gives to consumers.

2.Permitted use. You may use the Service for your internal business purposes and, where your Plan provides for it, in respect of portfolios that you are duly authorised to manage or advise on. You are responsible for every person who uses the Service under your Account or on your behalf, and for their compliance with the Agreement.

3.Professional responsibility. You are solely responsible for:

  1. holding every licence, authorisation and registration that is required for the services you provide;
  2. the advice, recommendations, reports and other communications that you give to your clients or to any other person, including any assessment of suitability or appropriateness, all required disclosures, and compliance with the rules on presenting past, simulated and future performance;
  3. reviewing and independently verifying every Output before you use it with, or disclose it to, a client or any other person; and
  4. your own regulatory, record-keeping, outsourcing and data-protection obligations.

You must not present any Output as advice or as an opinion of Kuantura, or as verified, audited or guaranteed by Kuantura. We have no relationship with your clients and owe them no duty.

4.No warranties. In place of clause 23.1, the Service, all Outputs and all Third-Party Data are provided to you “as is” and “as available”. To the fullest extent permitted by law, we exclude all warranties, conditions and undertakings, whether express, implied or statutory, including as to accuracy, completeness, fitness for a particular purpose, quality and non-infringement.

5.Liability.

  1. Nothing in the Agreement limits or excludes liability for intent or gross negligence, for death or personal injury, for fraud, or for any other liability that cannot be limited or excluded by law.
  2. Subject to paragraph 5(a), the Kuantura Parties are not liable, whether in contract, in tort or otherwise, for any indirect or consequential loss, or for any loss of profit, revenue, business, contracts, goodwill or anticipated savings, loss or corruption of data, investment or trading loss, loss suffered by your clients, or claim made against you by a third party.
  3. Subject to paragraph 5(a), the total aggregate liability of the Kuantura Parties arising out of or in connection with the Agreement and the Service, whether in contract, in tort or otherwise, in respect of all events occurring in any period of twelve months, is limited to the Fees that you paid to us for the Service in the twelve months preceding the first such event or, if you paid no Fees in that period, to NOK 1,000.
  4. You must notify us in writing of any claim within six months after you became, or ought reasonably to have become, aware of the circumstances giving rise to it. A claim that is not notified within that period lapses.
  5. You acknowledge that the Fees reflect the allocation of risk in this paragraph 5.

6.Indemnity. You shall indemnify the Kuantura Parties and hold them harmless against all claims, losses, damages, fines, costs and expenses, including reasonable legal fees, arising out of or in connection with:

  1. your breach of the Agreement or of any law or regulatory requirement;
  2. Your Data, including any data relating to your clients or to other individuals;
  3. any service, advice, report or communication that you provide to your clients or to any other person; and
  4. any claim by your clients, or by any other third party, in connection with your use of the Service or of any Output.

We will notify you of any such claim without undue delay and co-operate reasonably in its defence, at your cost.

7.Personal data of your clients. If you enter personal data about your clients or other individuals into the Service, you are the controller of that data and we act as your processor. A data processing agreement must be in place between you and us before you enter any such data, and you must not enter it until then. You are responsible for having a lawful basis for the processing and for informing the individuals concerned.

8.Fees. Prices are stated exclusive of value added tax and similar taxes, which are added where applicable. Where we issue an invoice, it is payable within 14 days of its date, and statutory late-payment interest accrues on overdue amounts. There is no right of withdrawal, and Fees are not refundable except where the Agreement expressly provides for a refund. We may change prices for future billing intervals on at least 30 days’ notice.

9.Confidentiality. Each party shall keep confidential all non-public information that it receives from the other party in connection with the Agreement and that is marked as, or ought reasonably to be understood to be, confidential, including non-public features, pricing and security information, and shall use it only for the purposes of the Agreement. This does not apply to information that is or becomes public without breach of this paragraph, that was lawfully known to or independently developed by the recipient, or that the recipient is required by law to disclose.

10.Termination. In addition to clause 27, either party may end the Agreement on 30 days’ written notice. We may also end it with immediate effect if you become insolvent, enter into any arrangement with your creditors or cease to trade.

11.Entire agreement. The Agreement constitutes the entire agreement between you and us in relation to the Service and supersedes all prior agreements, statements and understandings. You confirm that you have not relied on any statement, representation or warranty that is not set out in the Agreement.

12.Jurisdiction. Any dispute arising out of or in connection with the Agreement or the Service that cannot be resolved by negotiation is subject to the exclusive jurisdiction of Oslo District Court (Oslo tingrett).

Schedule 3 · Early Access and Beta Features

1.Application. This Schedule applies to your use of the Service during Early Access, and to your use of any Beta Feature at any time. In relation to those matters, it prevails over the main body of these Terms.

2.Pre-release status. During Early Access, the Service is a pre-release version under active development. A Beta Feature is a feature that has not yet been finally released. In addition to the limitations in clause 6, the following specific limitations apply to Early Access and to Beta Features:

  1. features may be incomplete, may contain errors, and may be changed substantially, suspended or withdrawn without notice;
  2. calculations may not yet have been fully tested or validated, and Outputs may be incorrect;
  3. the Service may be unavailable, slow or interrupted, and we give no commitment as to availability or support;
  4. Your Data may be lost, or may need to be re-imported or re-entered, including as a result of changes to the way in which data is stored or processed; and
  5. support for particular instruments, markets, currencies and Third-Party Platforms may be limited or may change.

3.Keep your own copies. You should keep the original files and statements from which you entered or imported data. Where it is practicable, we will give you advance notice of a change that would affect Your Data, so that you can export it first.

4.No reliance. You should not base any investment, tax or other financial decision on an Output produced during Early Access or by a Beta Feature without verifying it independently.

5.Access. Early Access is by invitation and at our discretion. We may limit the number of participants, and we may pause or end Early Access, or your participation in it, on reasonable notice. Access is for your own evaluation and personal use.

6.No charge. Early Access is provided free of charge. Clause 24.5 applies. Except for any offer that we expressly make to you in writing, participation gives you no right to any particular price, Plan or feature after Early Access ends.

7.Confidentiality. If we give you access to a feature, or to information about our plans, that is not publicly available and that we identify as confidential, you must not disclose or publish it, including in screenshots or recordings, without our prior consent. This does not restrict you from discussing the parts of the Service that are publicly available, or from sharing your own data.

8.Feedback. Clause 16 applies to feedback that you give us. We may contact you about your experience of Early Access.

9.End of Early Access. We will notify you before Early Access ends. You will then be able to choose a Plan. No obligation to pay arises unless you expressly order a Paid Plan. If you do not order one, your Account moves to the free Plan then available, the limits of that Plan apply, and you will be able to export Your Data.